Non-compliance with the accessibility regulations
Group label not associated with radio buttons
The radio buttons in the filters sort by section are not associated with their corresponding group label. As a result, on tabbing to the radio buttons using a screen reader, the screen reader reads out only the individual labels associated with the radio buttons, and not the group label of the related radio buttons. This impacts screen reader and other assistive technology users. This fails WCAG 2.2 Success Criterion 1.3.1: Info and Relationships (Level A). This issue will be resolved by April 2026.
Group label not associated with check boxes
Check boxes in the filter section are not associated with their corresponding group label. As a result, on tabbing to the check boxes using a screen reader, the screen reader reads out only the individual labels associated with the check boxes, and not the group label of the related check boxes. This impacts screen reader and other assistive technology users. This fails WCAG 2.2 Success Criterion 1.3.1: Info and Relationships (Level A). This issue will be resolved by April 2026.
Date selection status is not announced
When a date is selected in the booking system, the button associated with the date does not indicate the selection status. This impacts screen reader users. This fails WCAG 2.2 Success Criterion 1.3.1: Info and Relationships (Level A). This issue will be resolved by April 2026.
Announcement of row and column numbers
When tabbing through the date buttons on the booking page, the row and column numbers of the table are announced by the screen reader along with the dates, making it very verbose. This impacts screen reader users. This fails WCAG 2.2 Success Criterion 1.3.1: Info and Relationships (Level A). This issue will be resolved by April 2026.
Accessing the time selection area is not intuitive
On the booking page, once a date is selected, focus does not automatically move to the time selection area. This impacts keyboard-only and screen reader users. This fails WCAG 2.2 Success Criterion 2.4.3 Focus Order (Level A). This issue will be resolved by April 2026.
Booking confirmation message is not automatically announced by screen readers
Although the confirmation message is displayed on the page, it is not automatically announced by screen readers. This impacts screen reader users. This fails WCAG 2.2 Success Criterion 4.1.3 Status Messages (Level AA). This issue will be resolved by April 2026.
Once a date is chosen, other dates remain visible
On the booking system, once a date is chosen, other dates continue to remain visible before the time selection options appear. This impacts all users. This fails WCAG 2.2 Success Criterion 1.3.1: Info and Relationships (Level A). This issue will be resolved by April 2026.
The Book Time modal is not correctly marked up
The modal used for booking time is not correctly identified. This impacts screen reader users. This fails WCAG 2.2 Success Criterion 3.2.4 Consistent Identification (level AA). This issue will be resolved by April 2026.